Privacy Policy - Plus SMS
1. Introduction
This Privacy Policy describes how Plus SMS collects, uses, and discloses information, including personal information, in connection with your use of our website and services. By using our platform, you agree to the practices described in this policy.
2. Information We Collect
We collect two main types of information on the Website:
Personal Information: This includes data that identifies you as an individual, such as your name, email address, and phone number. We only collect this when you voluntarily provide it (e.g., during registration or purchasing a plan).
Non-Personal Information: This data cannot identify you directly. It includes details like browser type, device type, operating system, IP address, and usage statistics, collected automatically through cookies to improve our service.
3. How We Use Your Information
The information we collect allows Plus SMS to:
Operate and maintain the Website and SMS gateway effectively.
Process your transactions and manage your SMS credits.
Respond to your inquiries and provide technical support.
Send newsletters or marketing communications (only with your explicit consent).
Analyze usage patterns to improve our API and user experience.
Comply with legal and regulatory requirements.
4. Data Protection & Security
We implement a variety of security measures to maintain the safety of your information. All sensitive/financial data is transmitted via Secure Socket Layer (SSL) technology and processed through trusted providers like Stripe.
Important: Your private financial data (credit card numbers, etc.) is never stored on our servers after the transaction is completed.
5. Sharing of Information
We may share your information with trusted third-party service providers who help us operate our business (such as hosting and payment processors). These providers are contractually obligated to keep your information confidential.
No Marketing Transfers: We will never share or sell your personal information to third parties for their own marketing purposes.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (e.g., while your account is active). We may retain certain data for longer periods if required by law for tax or accounting purposes.
7. Children's Privacy (COPPA)
Plus SMS is compliant with COPPA requirements. We do not collect any information from anyone under 13 years of age. Our services are directed to individuals who are at least 13 years old or older.
8. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We recommend reviewing this policy regularly to stay informed.
9. Contact Us
If you have any questions regarding this Privacy Policy, you may contact our support team at info@plussms.org.